FAQ's

1. What is Arzix Co?
Arzix Co is your one-stop shop for the latest trending products across all categories — from home, lifestyle, gadgets, fashion, and more.

2. Where do you ship?
We offer worldwide shipping. Shipping times may vary based on your location.

3. How long does delivery take?
Most orders are delivered within 7–20 business days. You’ll receive tracking information once your order ships.

4. How do I track my order?
Once your order is shipped, we’ll email you a tracking link. You can also track your order via our “Track My Order” page.

5. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods depending on your location.

6. Can I cancel or change my order?
Orders can be changed or canceled within 12 hours of purchase. After that, they’re processed for shipping.

7. What if I receive a damaged or wrong item?
No worries! Contact us within 7 days of delivery with photos, and we’ll send a replacement or offer a refund.

8. Do you offer refunds?
Yes, we offer a 30-day refund policy for eligible items. Visit our Refund Policy page for details.

9. How do I contact support?
You can reach our customer support team at support@arzixco.com. We typically respond within 24–48 hours.

10. Are your products safe and high quality?
Absolutely. Every product is carefully vetted for quality and functionality before being listed.